dr ortel Inc

060 592 9558

Frequently Asked Questions

dr ortel inc. faq's

Frequently and Questions.

Do you accept walk-ins or do I need to book an appointment?

We welcome both walk-in patients and scheduled appointments. Booking ahead is recommended to minimize your waiting time.

What medical aid or insurance plans do you accept?

We accept most major South African medical aids and insurance plans. Please contact our reception to confirm if your plan is covered.

Do you offer blood tests and lab services on-site?

We collect blood and other samples at our practice for your convenience. All tests are processed by accredited partner laboratories.

Can I get a repeat prescription or chronic medication refill?

Yes, we offer repeat prescriptions and chronic medication management. Please book a consultation to review your treatment plan.

FAQ's

General Questions

What conditions do you treat at your practice?

Yes, we offer secure telemedicine consultations for follow-ups, medication reviews, and general health advice.

Can I get a referral for X-rays, specialist care or hospital admission?

Absolutely. We provide referrals for X-rays, specialist consultations and hospital admissions when medically necessary.

Do you offer vaccinations and immunizations for children and adults?

Yes, we provide a full range of vaccinations, including childhood immunizations, flu shots, travel vaccines, and COVID-19 vaccines.

Do you offer termination and counseling for unplanned pregnancies?

Yes, we provide confidential first-trimester pregnancy termination, care, counseling and support for women facing unplanned pregnancies, including safe referrals for further management if needed.

Do you offer ADHD screening for children and adults?

Yes, we provide comprehensive ADHD screening and assessment for both children and adults, with guidance on diagnosis, treatment options and ongoing support.

Can I get an addiction assessment and referral to rehabilitation services?

We offer confidential addiction assessments, drug testing and referrals to trusted rehabilitation centers to support your recovery journey.

What conditions do you treat at your practice?

We manage a wide range of conditions, including chronic diseases, acute illnesses, women’s and men’s health, pediatric care and more.

How do I request a medical certificate or sick note?

Medical certificates and sick notes are issued after a consultation and clinical assessment by Dr. Ortel.

What are your consultation fees and payment options?

Our consultation fees are competitive and transparent. We accept cash, card payments, and most medical aids. Please contact us for current rates.

Do you provide specialized care for elderly patients and chronic conditions?

Yes, we offer comprehensive geriatric care, including chronic disease management, mobility assessments, medication reviews and support for age-related health concerns.

Can you assist with occupational health services and workplace medicals?

We provide occupational health assessments, fitness-to-work evaluations, medical certificates, and support for workplace injuries or chronic work-related conditions.

Is your practice LGBTQ+ inclusive?

Absolutely. Our practice is committed to providing respectful, non-judgmental and inclusive healthcare for LGBTQ+ individuals and all members of our community.

download app

Coming Soon

We are excited to announce that our official app will soon be available on both the Google Play Store and Apple App Store! Easily book appointments, view test results, and manage your health on the go.

Working Hours

9.00 AM - 18.00 PM

9.00 AM - 14.00 PM

Fast and agile service

We provide high quality, patient centered healthcare services